Best Online Backups

Profile of JustCloud

Operating Systems

  • Mac Compatible Mac Compatible
  • PC Compatible PC Compatible

Features

  • Android Compatible Android Compatible
  • Automatic Backups Automatic Backups
  • Cellphone access Cellphone access
  • File Versioning File Versioning
  • iPad Compatible iPad Compatible
  • iPhone Compatible iPhone Compatible
  • Multiple Computers Multiple Computers
  • Referral Program Referral Program
  • Scheduled Backups Scheduled Backups
  • Sharing Sharing
  • Tablet Compatible Tablet Compatible
  • Video Tutorials Video Tutorials
  • Web Access Web Access

Payment Options

  • American Express American Express
  • Visa / Mastercard Visa / Mastercard

Support Types

  • 24/7 Support 24/7 Support
  • Forum Forum
  • Phone Support Phone Support
Visit Site

JustCloud

Profile

Minimum Price Unlimited for $9.95
Maximum Price 500 GB for $49.95
URL www.justcloud.com
Score

77%

Not too many features, it is built more for simplicity than features. So great if you don’t need very advanced features, and don’t have so many files that a cap does not matter.

User Comments

  • Grenchen says:
    Price 55555
    Features 55555
    Reliability 55555
    Storage Space 55555
    Speed 55555
    Customer Service 55555

    I have been using them for a year and it has been fine, their software was really easy to set up and has been running in the background. Great!

  • Morten Telling says:
    Price 11111
    Features 33333
    Reliability 33333
    Storage Space 11111
    Speed 44444
    Customer Service 22222

    I started out being a very happy customer. Justcloud.com is fast and the GUI is nice. I was so happy that I bought 2 years license with unlimited backup and a lot of their extra services a year ago. But a few days ago I recievd an email telling me that my account was flagged. I had uploaded about 1700 GB data. I was told to cancel my account within 30 days and move to their Business account wich cost a lot more. To get 2 TB of data it would cost me 125$ a month. I cancelled my account and asked for a refund – at least for some of my money – as I had payed for two years and not even used one year backup. But they denied giving me any kind of refund.

    I will not recommend this company. They are not telling the truth about their products and I will never use Justcloud.com again. Instead I have found another online backup that gives me “real” unlimited backup for only 50$ – a year!!!!

    Keep away from Justcloud.com if you do not want to get a bad surprise and pay a lot for nothing.

  • Kathy J. says:
    Price 11111
    Features 11111
    Reliability 11111
    Storage Space 11111
    Speed 11111
    Customer Service 11111

    Before downloading this software, check the web for complaints. You will find many, as
    they are basically a bait-and-switch scam. They taut it as free and unlimited, but neither
    is true. For the “free” version, storage is limited, as is file size. And it is very very slow;
    after purchasing an upgrade for a speedier version, it is still very very slow. It finally quit
    altogether. There is also a charge for additional storage, and even for any help request.
    Cancelling is very difficult, but possible with persistence. A year after cancelling, they
    tried to slip a renewal through on PayPal. I had to file a dispute with PayPal then block
    Justcloud from charging anything through PayPal.
    Avoid like the plague.

  • amanda r says:
    Price 33333
    Features 33333
    Reliability 22222
    Storage Space 22222
    Speed 22222
    Customer Service 11111

    I am very disappointed in the justcloud service, which I purchased based on good reviews from experts and users. I purchased an unlimited account with a 2 year subscription. Upon using 1.07 TB of storage space I was told I had to pay an extra $30/month (on top of the $78/month I was already paying) for a business account. Prior to this, my ability to backup files was ceased without any notification from the company. In fact, their application alleged that files were backed up daily, when in fact they were not I am not a business user, I am a student. I was shocked at the poor customer service and astronomical price charged for this service. I am in the (rather lengthy) process of canceling my account and transferring my files to an external hard drive.

  • Unhappy With JustCloud says:
    Price 11111
    Features 22222
    Reliability 11111
    Storage Space 22222
    Speed 11111
    Customer Service 22222

    I signed up with them roughly a year ago and had similar bad experiences related to the aforementioned commentary. They lie about the free space (and it’s slower than molasses running down an icicle). They constantly “nag” you to upgrade this & that and by the time you add up all their ‘extra services’ you are paying way more per month than they lead you to believe at the outset. Getting a refund is a nightmare but if you stick with it and don’t let up on them, you eventually will get your money back. I do not and will never recommend JustCloud EVER again to anyone, not even someone I don’t like! Oh, and while I thought it was backing my files up every day and all was well, it had not been doing ANYTHING… all that was on the site was the very first backup, nothing else……. I was so upset & nothing that customer support suggested worked — including reinstalling their software three times. Very disappointing experience.

  • Karen Lumb says:
    Price 33333
    Features 55555
    Reliability 55555
    Storage Space 44444
    Speed 44444
    Customer Service 44444

    I have struggled with trying to understand why I had multiple copies of pictures I have taken suddenly appear on my camera roll. Is it because I had both iCloud and just cloud on my iPhone. Can anyone explain the difference between the two clouds”’,,,,, I finally disconnected from iCloud and am not experiencing the same issue. Is this a wise decision? Can anyone tell me for sur

  • David Atkinson says:
    Price 22222
    Features 22222
    Reliability 11111
    Storage Space 22222
    Speed 22222
    Customer Service 11111

    I trusted Just Cloud with my data WRONG I had checked that it was all backed up I had even remotely connected and used the date which was stored No problems Until my server blew big time Tried to download my data and only 20% there, No compensation Here is the last correspondence for Just Cloud I will leave you to your one conclusionsHi David,Due to a bug with the way in which file path and folder paths are stored, using resource ID numbers, in some cases the ID numbers can become unattached from one another in a path.Regrettably no solution can be reached to recover this data, there is Petabytes of data to trawl through and development are only working on a solution to prevent it happening again. They cannot provide a solution for finding this data.I am sorry to be the bearer of this information, I completely understand the situation this puts you in. Unfortunately there is nothing I can possibly say that would help so I suspect you will agree it is better if I say nothing more than what I already have done.Kind Regards, — George ScottProduct & Development teamJust Cloud

  • Jim Brower says:
    Price 44444
    Features 33333
    Reliability 11111
    Storage Space 55555
    Speed 22222
    Customer Service 11111

    When I signed up for JustCloud a year ago, I was so impressed that I signed up for an additional two years. I wish I still had such a high opinion, but I don’t. Here’s why.

    I have a number of drives, each with thousands of folders and tens of thousands of files. It was so great to be able to back up a whole drive by simply dragging and dropping it onto the JustClound PC application. Ten seconds, and walk away. You’re done. JustCloud does the rest.

    That is, until a month or so ago, when JustCloud removed the ability to drag and drop folders. Now, you can only drag and drop files. With thousands of folders, it would now take days to do what used to take me ten seconds. The service is now utterly useless to me.

    I contacted JustCloud, and when they confirmed that they no longer support dragging and dropping of folders, I asked that they cancel my account. They were more than happy to do that, but they refused to refund the payment for the unused two years of service.

    It’s not like I had any choice. JustCloud was no longer able to provide the service that I paid for. The responsibility is theirs, and I don’t think it unreasonable to expect to be reimbursed. Yet they refuse.

    JustCloud used to be a great service, and it deserved its number one spot on the charts. Not any more. If you are considering signing up with JustCloud, do yourself a favor and look very closely at the alternatives. There are no doubt comparable services out there with better ethics and business practices.