Review

ZipCloud Review


Review of: ZipCloud
Product by:
Miranda Overett

Reviewed by:
Rating:
3
On February 29, 2016
Last modified:August 8, 2016

Summary:

ZipCloud review from BestBackups, including an in-depth look at its features, security measures, customer service and value for money.

Much like its sister site MyPCBackup, ZipCloud is user-friendly and has plenty of great features – although extra charges are excessive in places, placing it at the very top of the average price range for Cloud storage. You can read our review below or sign up now.

Disclaimer

ZipCloud is owned by JDI Backup – a backup conglomerate that also runs MyPCBackup, BackupGenie and JustCloud. Although each provider’s website is subtly different, all of them share identical price plans, features, and security measures, as you can see from the screenshots below:

ZipCloud –

ZipCloud-features

MyPCBackup –

MyPCBackup-features

For full details of what you’ll be getting from all of these backup services, head over to our MyPCBackup review, which contains a detailed explanation of everything they’ve got to offer. Alternatively, read on for an overview of ZipCloud’s most important features.

ZipCloud Pricing Price Plans

Pricing

ZipCloud-pricing-1

ZipCloud-pricing-2

ZipCloud-pricing-3

Unfortunately, ZipCloud’s website doesn’t display prices in USD so, to save you the trouble, we’ve converted them for you. Please note that these may change slightly depending on exchange rates at your time of purchase.

Home/Pro Plan (75GB)

1 month – $12.60
6 months – $64.74 (equivalent of $10.79 per month)
12 months – $107.73 ($8.97 per month)
24 months – $195.28 ($8.13 per month)

Premium plan (250GB)

1 month – $14.41
6 months – $75.62 (equivalent of $12.60  per month)
12 months – $129.47 ($10.78  per month)
24 months – $215.43 ($8.97 per month)

Ultimate Plan (1TB)

1 month – $18.04
6 months – $97.39 (equivalent of $16.23 per month)
12 months – $172.99 ($14.41 per month)
24 months – $302.47 ($12.60 per month)

Free trial

ZipCloud offers an initial subscription with 1GB of storage space and a 15MB Sync Folder. You can increase this by 250MB by completing simple tasks.

Visit ZipCloud »

Money-back guarantee

Although ZipCloud technically allows you to cancel your account at any time, in reality it’s not quite that simple. If you terminate a paid subscription within 30 days of purchase, you’ll get your money back – no questions asked. However, if you want to bring things to a close any time after that, you’ll need to pay a termination fee of $14.95.

Hidden costs

Extra charges are a big part of using ZipCloud, with the majority of features only available at a cost. While there is a list of prices available on the ZipCloud website, this is mostly out of date and frequently inconsistent with quotes elsewhere on the site. In order to bring you the most accurate information possible, we contacted the team directly and were given a revised list, as follows:

ZipCloud Additional Services – Yearly Fees (2016)

Hourly Backups – $19.95.
Automatic Video Backup – $14.95.
Additional licenses for $29.95 each.
Recycle Bin – $22.99
Supercharged Backups (for improved processing speed and general performance) – $24.95.
Network Drive Support – 99.95.

Previous Versions (all file versions from the past 30 days) – $24.95.
Previous Versions Plus (unlimited version history) – $49.95.

Sync Folder 5GB – 5GB – $15.95 /year
Sync Folder Premium – 10GB – $49.95 /year
Sync Folder Platinum – 20GB – $97.95 /year

As with standard subscriptions, all charges are subject to VAT at your local rate. Keep reading for more information on how the add-ons work and when they might come in most useful.

Payment methods

ZipCloud accepts payment using PayPal, American Express, Visa and MasterCard.

How does ZipCloud compare to the competition?

ZipCloud uses a different pricing model to many backup and online storage providers, most of which only charge a single monthly fee that covers all features as well as your storage space allowance. Although we appreciate the idea of being able to effectively build your own subscription with only the features you want, charging for them all independently drives ZipCloud’s prices up significantly.

If you only want a few added extras, then you’ll still be within the average price range of most other providers – if you want the whole lot, however, you’ll be paying significantly over the odds.

Visit ZipCloud »

ZipCloud Features Features

Online backup or Cloud storage?

Cloud storage.

About ZipCloud

ZipCloud is owned by UK-based company JDI Backup Ltd, which is in turn a subsidiary of Just Develop It – a large conglomerate that develops products and invests in areas as diverse as childrenswear, restaurants and real estate. Founded in 2007, JDI is headed by current CEO Chris Phillips – a serial investor and entrepreneur with a net worth currently estimated at around $82 million.

Backup options

  • Manual, automatic and scheduled backups.
  • Schedule by choosing a month and date, or choose specific times by purchasing the Hourly Backups add-on.
  • Maximum file sizes of 1GB, or 5MB for trial users.
  • Videos only available for manual upload – include in automatic and scheduled backups by purchasing the Automatic Video Backup add-on.

Which operating systems is ZipCloud compatible with?

Desktop: Windows, Linux, Mac OSX

Mobile: iOS (iPhone and iPad), Android, Blackberry, Kindle Fire

File sharing

  • Send personal invitations to view or edit files.
  • Generate read-only public links.
  • Deny access at any time.

Sync options

  • Single, transferrable, backup license. You can also purchase extra licenses by buying the Additional License add-on.
  • Synchronise files between multiple devices by using Sync folders. 1GB allowance is provided as default, or increase this to 5GB, 10GB or 20GB by purchasing Sync Folder add-ons.
  • Upload and sync from unlimited mobile devices.

File versioning and deleted file recovery

  • 7 most recent file versions available to standard account holders – extend to access all versions from the past 30 days, or get unlimited access by purchasing the Previous Versions or Previous Versions Plus add-ons.
  • Saved files are immediately removed after deletion – retain for 30 days with the Recycle Bin add-on.

Archiving

  • Available

Speed

  • Option to cap CPU usage for better PC performance during backups.
  • Schedule backups for the most convenient times.
  • Option to backup only while computer is in sleep mode.
  • Buy Supercharged Backups add-on for faster transfers and better performance.

Backup network drives

  • Manually backup from network drives with a standard account.
  • Buy the Network Drive Support add-on to automate the process.

Visit ZipCloud »

ZipCloud Security Security

  • Files are encrypted during transfer (256-bit SSL) and while on MyPCBackup servers
  • Only metadata is visible to employees

Although ZipCloud’s encryption isn’t end-to-end, they do support uploads of pre-encrypted files, so if you want to use their software but are concerned about privacy, you can take matters into your own hands.

ZipCloud Customer Service Customer Support

Resources

  • FAQ
  • Video tutorials

Contacting staff

  • 24/7 email support for Technical and Billing enquiries
  • 24/7 phone support for billing enquiries

The Process

Whether accessing your account online or using the desktop app, ZipCloud, MyPCBackup, BackupGenie and JustCloud all operate in exactly the same way.

You’ll even find that, once you’ve got an account with one of JDI Backup’s providers, you can use those account details to login from any of their websites. For example, logging into ZipCloud using details from your MyPCBackup account will take you to the MyPCBackup dashboard, rather than a ZipCloud one. Head over to our MyPCBackup review for more details.

ZipCloud Conclusion ZipCloud Review Conclusion

We liked

  • Broad range of features on offer
  • Customise account by adding your chosen features
  • Easy to use

We weren’t so sure about

  • Encryption isn’t end-to-end

We hated

  • Extra charges for all additional features

ZipCloud has a lot of strengths – most notably when it comes to its features, which are extensive, well-developed and easy to use. However, it still struggles against the competition – primarily due to a pricing plan that charges extra for every additional service, and a website that fails to adequately explain how much a subscription is really going to cost you.

If you’re looking for great value, then, ZipCloud might not be the best place to start. However, If money’s not an object or you’re happy with a basic set of features, then ZipCloud definitely merits a closer look.

Visit ZipCloud »


Published on: February 29,2016.
Miranda Overett Miranda has been chasing the writing dream for several years from London, Thailand and now Budapest. She loves to travel, and is a self-confessed film buff.

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Price
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